Technology Stack

• Frontend Development: Utilized React.js for building a responsive and dynamic user interface. React.js was chosen for its component-based architecture, which allows for efficient development and maintenance.
• Backend Development: Employed Node.js and Express.js for server-side operations, providing a scalable and robust backend infrastructure.
• Database: Integrated MongoDB for a flexible and scalable database solution, capable of handling large volumes of user data and transactions.
• AI Integration: Leveraged GPT-3 for natural language processing (NLP) to power AI-driven features such as real-time letter generation and credit data analysis.
• Gen-AI Integration: Fine-tuned GPT-3 models to cater specifically to consumer law and credit repair scenarios, ensuring accurate and relevant outputs.

Key Features and Technologies

User-Centric Design

• UI/UX: Designed with a focus on simplicity and usability, ensuring that users can navigate the platform with ease. Employed Figma for design prototypes and user flow diagrams.
• Client Portal: Developed a client portal where users can easily access their credit reports, track dispute progress, and receive recommendations.
• Admin Dashboard: Created an admin dashboard for credit repair professionals to manage multiple clients, track performance metrics, and streamline dispute processes.

AI and Gen-AI Integration

• Credit Data Analysis: Implemented AI algorithms to analyze credit reports and identify errors or discrepancies.
• Real-Time Letter Generation: Used GPT-3 for generating personalized dispute letters based on the analysis of credit data.
• Fine-Tuning: Customized GPT-3 models to ensure high accuracy and relevance in generating dispute letters and providing actionable insights.

Comprehensive CRM Features

• Marketing Tools Integration: Integrated email and SMS marketing tools to automate client communications and updates.
• Notification System: Developed a notification system to alert users about important actions and updates via email, SMS, and in-app notifications.
• All-In-One CRM: Combined all functionalities into a single platform, offering a seamless experience for managing consumer law disputes and credit repair tasks.

Effortless Dispute Process

• Mailing Services: Integrated with USPS for one-click mailing of dispute letters, including options for standard, first-class, and certified mail.
• Automation: Automated the entire dispute process from letter generation to mailing, reducing the need for manual intervention and trips to the post office.
• Tracking: Added USPS tracking integration to monitor the status of dispute letters and automatically update client files.